"Designing Future Healthcare Systems"

Webinar  

"Designing Future Healthcare Systems"

Thursday, January 28th, 2021 at 9 am Eastern Time

Healthcare is one of the largest, most important, and most knowledge-intensive sectors in the global economy. Many observers have described the current healthcare system as unreliable, error prone, and costly. It fails to adequately meet patient and family needs, and produces far too many unsatisfactory outcomes. This webinar features Professor Paul Batalden, M.D., a leader in healthcare organization and improvement, who will discuss improving the quality and value of healthcare services as an organization design problem. In particular, Batalden will highlight the need to rethink the role of patients as co-producers of their own care. Charles Snow and Øystein Fjeldstad will host the webinar and join Batalden in a discussion of how to design for self-organized co-production.

Objective:

Discuss the need for co-production in knowledge-intensive organizations and provide insight into the mechanisms that enable self-organized collaboration and co-production. 

Speaker Intro:

Dr. Paul Batalden is Professor Emeritus at the Geisel School of Medicine, Dartmouth College. He is a leader in healthcare improvement, the founding chairman of the Institute for Health Care Improvement, former Vice President of Hospital Corporation of America, and former Assistant Surgeon General to the U.S. government.

Øystein Fjeldstad is Professor of Strategic Management at BI Norwegian Business School. His research focuses on value creation and actor-oriented organizing. He is a former consultant and manager with Accenture (Andersen Consulting).

Charles Snow is Professor Emeritus of Strategy and Organization at the Smeal College of Business, Penn State University. He is a prominent contributor to the field of strategic management and is the chairman of the Organizational Design Community.